1. Introduction Acro Man Service (“Company”, “we”, “our”, “us”) operates the website acromanservice.com (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit a service request. By using our Site, you agree to the collection and use of information in accordance with this policy. 2. Information We Collect We collect the following types of personal information when you submit a request through our estimator or contact forms: Name Email address Phone number Physical address We may also collect the following technical information automatically: IP address Browser type and device information Cookies and usage data No sensitive personal information is collected. 3. How We Collect Information We collect information through: 3.1 Forms Service request form (estimator) Contact form 3.2 Automated technologies Google Analytics Google Tag Manager Google reCAPTCHA (used to prevent spam and automated abuse) 4. How We Use Your Information We use collected data strictly for the following purposes: Responding to your service request Providing estimates Scheduling services Processing and managing customer inquiries Improving website performance and user experience Preventing spam and fraudulent activity (via reCAPTCHA) We do not use your data for marketing or advertising unless explicitly stated in future updates. 5. Sharing and Disclosure of Information We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information with: 5.1 Service Providers Google Analytics — for website traffic analytics Google reCAPTCHA — for spam protection Housecall Pro — our CRM platform used for organizing service requests and managing jobs These providers may process data according to their own privacy policies. 5.2 Legal Requirements Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose information if required by law or to protect our Company’s rights and safety. 6. Cookies and Tracking Technologies We use cookies for: Website functionality Analytics (Google Analytics) We do not use marketing or advertising cookies at this time. You may disable cookies through your browser settings. 7. Data Storage and Retention 7.1 Storage Your data may be stored in: Our Hostinger server located in the United States Our internal CRM system (Housecall Pro) 7.2 Retention We retain customer request data for as long as necessary to: Provide services Maintain accurate business records In practice, this typically means until service completion and internal processing unless a longer retention period is required for business or legal reasons. 8. Data Security We take reasonable measures to protect your information from unauthorized access, including: HTTPS encryption Secure CRM systems Limited access to personal data However, no method of online transmission is 100% secure. 9. External Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. 10. Children's Privacy Our services are not designed for children under 13. We do not knowingly collect data from children. 11. Your Rights Since the project operates in Florida and does not target other states’ specific privacy regulations: GDPR does not apply unless you serve EU users CCPA does not apply because you do not conduct business in California and do not collect data from California residents intentionally If this changes in the future, this policy will be updated. Users may request: Correction or deletion of their data Information about how their data is used To make such requests, use the contact email below. 12. Contact Information If you have questions about this Privacy Policy or wish to request, update, or delete your personal information, you may contact us at: 📧 support@acromanservice.com 13. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.